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iRetwist Nappy Roots enforces a cancellation policy on select services and reserves the right to charge a cancellation fee for any no-shows and late cancellations. Note that you may be considered a no-show if you are more than 15 mins late for your scheduled appointment, and it is up to the business to decide whether the fee is applied. After 20 mins your appointment will be cancelled.

The cancellation fee is only charged if you violate the terms of the cancellation policy.